Shipping policy
🚚 Shipping Policy — Masterpiece 92.5
Last updated: [Insert Date]
At Masterpiece 92.5, we are committed to delivering your handcrafted silver jewelry safely, securely, and as quickly as possible. Please read our shipping policy below for details on shipping timelines, charges, and procedures.
📦 Order Processing
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All orders are processed within 1–3 business days after receiving your payment.
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Orders are not shipped or delivered on Sundays or public holidays.
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In rare cases of high order volumes or delays due to unforeseen circumstances, processing times may increase. We will inform you promptly in such cases.
🇮🇳 Shipping Within India
We currently offer domestic shipping across India.
📍 Estimated Delivery Time:
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Metro Cities: 3–5 business days
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Non-Metro Cities & Rural Areas: 5–8 business days
Please note: Delivery times may vary depending on your location and courier partner delays beyond our control.
🧾 Shipping Charges
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Standard Shipping: ₹50 (Free for orders above ₹999)
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Express Shipping (Optional): ₹100 (Delivery in 1–3 working days to select PIN codes)
You can view your applicable shipping charges during checkout before confirming the order.
🚚 Courier Partners
We ship via trusted courier partners such as Delhivery, Blue Dart, DTDC, and India Post, depending on your location and delivery speed.
🔍 Order Tracking
Once your order is shipped, you will receive an email and/or SMS with a tracking number and link to track your shipment in real time.
📦 Packaging
All our jewelry is securely packed in tamper-proof, recyclable boxes with protective cushioning to prevent any damage during transit.
❗ Delayed or Lost Shipments
If your order is significantly delayed or appears lost, please contact us at [your customer service email or WhatsApp number], and we’ll do our best to resolve the issue promptly.
🌍 International Shipping
Currently, we do not offer international shipping. We are working on expanding globally soon.
📬 Address Accuracy
Please ensure that your shipping address and contact details are entered correctly during checkout. We are not responsible for packages lost or delayed due to incorrect or incomplete address information.
🙏 Questions?
If you have any questions or need help with your order, feel free to contact us at:
📧 yash@rathisilver.com
📱 +91 96259 36046
🕐 Mon–Sat, 10 AM – 6 PM IST